Wizz Air EDI Terminal ticketing services have separate counters for new reservations, flight modifications, and information. Check-in facilities are provided with manned counters and self-service kiosks, facilitating ease of check-in. Baggage services have convenient drop-off zones and tagging centers, with wrapping of bags also offered via Care4Bag. Real-time flight alerts are displayed throughout the terminal, with departures, arrivals, and gate assignments being communicated to the passengers. Customer care is available at information desks to meet a range of needs, including seat upgrades, special assistance requirements, and other inquiries. Amenity facilities like ATMs, currency exchange, free Wi-Fi, family bathrooms, and children's play areas are offered for the comfort of passengers. Services for disabled or partially mobile passengers are available for passengers requiring special assistance. Overall, Wizz Air operations at Edinburgh Airport Terminal 1 are designed to offer convenience and support during the travel experience.

Wizz Air handles operations from Edinburgh Airport's main terminal building, offering cheap flights to Central and Eastern Europe. Edinburgh Airport is a single-terminal airport, and as such, it is easy for Wizz Air passengers to navigate their way around. The terminal is well-signposted, modern, and fully equipped with all the facilities a passenger may need. A detailed description of services offered to Wizz Air passengers at EDI follows:

1. Ticketing Services

Ticketing and booking facilities of Wizz Air at Edinburgh Airport are efficiency-oriented and self-service:

• Online and App-Based Booking: Wizz Air also supports passengers to book tickets online in advance via their website or mobile application, wherein passengers can also handle bookings, choose seats, and book baggage or priority services.
• In-Terminal Help: Although Wizz Air does not feature standard full-service ticket counters in EDI, airport staff members are on hand to assist travelers requiring assistance with reservations or making last-minute amendments. For intricate matters, customer care is accessible online or through the Wizz Air call center.
• Fare and Travel Details: Electronic signs and leaflets at the vicinity of the airline check-in might give the latest fare, route, and travel policy information.

2. Check-In Services

Wizz Air provides an efficient check-in service, emphasizing digital and self-service solutions:

• Online Check-In: Travelers are highly recommended to check in online, available 24 to 48 hours before flight departure. Boarding passes can be printed or digitally stored.
• Mobile Check-In: Wizz Air's mobile application enables passengers to check in and create mobile boarding passes on their own smartphones.
• Airport Check-In Counters: In the central departures hall, Wizz Air offers manned counters for passengers requiring check-in at the airport. Please be aware that airport check-in might attract an extra charge unless already covered within the type of fare.
• Self-Service Kiosks: There could be some kiosks within the terminal to print boarding passes and baggage tags, enhancing the efficiency for those who use technology.

3. Baggage Assistance

Effective baggage handling is central to Wizz Air's operations at Edinburgh Airport:

• Baggage Drop-Off: For online check-in customers, baggage drop desks are positioned nearby the airline's demarcated check-in area. Easily identifiable counters and digital signage assist in directing passengers.
• Hand Baggage: Wizz Air has fare-type-specific cabin baggage policies (Basic, WIZZ Priority, etc.). Space in overhead bins is limited, so passengers are advised to pre-book carry-on if necessary.
• Checked Baggage: Passengers can book checked baggage allowances at the time of booking or subsequently through the Wizz Air website or mobile app. Overweight or oversized bags will have extra charges, processed at the airport.
• Delayed or Damaged Baggage: Edinburgh Airport's Lost Property Office handles notifications of delayed or damaged bags. Wizz Air also offers customer support contact information for baggage claims through its website.

4. Flight Information